We are a development and manufacturing of specialty films for flexible packaging and labeling market. We are seeking to hire an E-Sales Specialist who is fluent is either Spanish or Italian Language for their office in Dubai.
The key role of this person is to be an additional contact for the customer, which will increase the availability to the customer, along with facilitating communication and processes between the Customer, Operations, Field Sales and Customer Service, by coordinating activities related to projects and improvement opportunities
Duties and responsibilities
• Management of “contract obligations”
• Enforcement of Service Policy and agreed exceptions
• Manage new product launches by validating item set ups, and proper notification of new item
• numbers to add to Customers price sheets.
• Assist in movement of Aged inventory
• Ensure proper flow of price changes including preparation of any customized pricing sheets
• Coordinate activities related to new opportunities from the preparation and filing of quotes to
• monitoring production and supply for a period after start of supply, to ensure ramp-up goes
• according to plan.
Coordinate activities related to re-qualification of products by customer.
• Manage Claims & Complaints for the customer to make sure process was followed and action
• items executed to customer’s satisfaction.
• Maintain constant communication with Customer Service to ensure compliance with what was
• agreed with the customer and to be aware of any issues.
• Coordinate formal quarterly meeting with customer and systematically review volume
• performance, service and Quality.
• Ensure proper recording and maintenance of records in the CRM system related to the activities
• performed.
• Work with Supply and Demand Planning at the firm and with the customer to provide forecasting and demand inputs.
Experience, Qualification & Skills
• Bachelor’s degree required or equivalent through relevant experience.
• Minimum 3-5 years of experience in sales, customer service, project management, or relevant commercial experience.
• Skills-Active Listening, Critical Thinking, Service Orientation, Active Learning, Coordination, Judgment and Decision Making
• Must have excellent communication skills in English
• Must be fluent in either Spanish / Italian / German Languages
• Abilities-Oral Comprehension, Oral Expression, Speech Clarity, and Written Comprehension
The working days are from Monday to Friday
from Jobs – UAE Dubai Jobs, latest jobs, used cars, real estate https://ift.tt/2xRcMZC
via IFTTT
No comments:
Post a Comment